The role of the Medical Assistant (MA) is to function as a skilled and competent person responsible for supporting both clinical and administrative staff members as directed by the practice manager and his/her care team provider. The MA must work within the scope of his/her practice as described within this job description and the demonstrated competencies consistent with the MA’s knowledge and skills.
Knowledge, Skills, and Abilities
- Intermediate level knowledge of clinic administrative procedures and practices
- Ability to assess the safety and security of patients and provides potential risks to all necessary persons.
- Knowledge and skills necessary to perform patient intake procedures and other patient care tasks as assigned by the care team provider
- Ability to work and communicate effectively with patients, providers, coworkers and the general public
- Ability to perform job duties in an effective and appropriate manner according to practice standards
- Ability to assist in the laboratory as directed by Practice Manager or Director of Nursing.
- Maintains all files, medical records, and logs in proper order.
- Maintains all assigned examination rooms and work areas in preparation of clinical examinations.
To qualify for this position the employee will be a graduate of a recognized program designed for training MAs. This position requires certification by a nationally recognized certifying body. Nationally recognized certifying bodies include the American Association of Medical Assistants (AAMA), the American Medical Technologists Agency (AMT), and National Center for Competency Testing (NCCT), and the National Health Career Association (NHA). The employee must be able to demonstrate a caring attitude and helpful approach toward all patients. Experience in a primary care medical office practice, community health or public health setting is preferred but not required. Reliable transportation is necessary.
- Works up patients and processes provider orders in accordance with current policy.
- Provides assistance to clinicians during examinations and treatment procedures as required.
- Provides patient and parental education as appropriate for care.
- Must be able to organize and use time and resources effectively
- Must be able to utilize Health Information Technology (HIT) systems
- Must be able to follow and give oral and written instructions clearly and precisely
- Must be able to keep patient and staff information confidential
- Must be able to sit, stand, bend, lift and move intermittently during the work day
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